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Mission

Hera’s goal is to be the best multi-utility in Italy for its customers, workforce and shareholders. It aims to achieve this through further development of an original corporate model capable of innovation and of forging strong links with the areas in which it operates, while respecting the local environment.

“For Hera, being the best means inspiring the pride and trust of: customers,who, thanks to Hera’s responsiveness to their needs, receive quality services that satisfy their expectations; the women and men who work at Hera, whose skills, engagement and passion are the foundation of the company’s success; shareholders, confident that the company will continue to generate economic value, whilst fully respecting the principles of social responsibility;the areas in which Hera operates, where economic, social and environmental health represent the promise of a sustainable future;and suppliers, key elements in the value chain and partners for growth”.

 
Mission
 
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